Make a Difference (MKAD)
Clinical Quality Alerts for GPs and PCNs
CCGs, Trusts, Care Providers have a fundamental duty to establish and maintain an environment where the concerns about clinical care quality raised by clinicians or managers can be discussed openly and directly.
Make a Difference – Clinical Quality Alerts Monitoring System offers end-to-end alerts management to fulfil this duty.
Open Culture and Professional Responsibility Management
Solution & Supported Services
Features
- Ensure duty of candour is observed by healthcare organisations
- Capture patient’s voice via systematic alerts to analyse trends
- Secure digital environment for healthcare staff to log care-quality issues
- End-to-end online alerts management with real time reporting
- Robust solution backed with Microsoft reliable SLAs
- Real-time business intelligence (BI) & reporting
- Complete solution including launch, uptake and tech support
- Flexible to adapt with evolving business processes
Benefits
- Promote open culture through alerts reporting and reviews
- Streamlined alerts review business processes
- Enhanced information management for improved productivity
- PowerBI reporting and dashboard for self-service analytics
- Role based security access management
- Trusted cloud solution accessible from any device, anywhere
- Customised business application over compliant MS-Dynamics CRM
Why implement Make A Difference
01
Patient's & Clinician's Voice
Make A Difference system gives patients and clinicians a voice that is heard.
02
Modern Digital Technology
Make A Difference solution is founded on the enterprise-grade Microsoft Azure and Dynamics 365 solution for comprehensive features and flexibility to innovate.
03
Alerts Management Process
The solution comes with complete end-to-end alerts management process to resolve given concerns as well as build thematic understanding of recurring issues for holistic resolutions.