After Francis: Making a Difference

Open Culture and Professional Responsibility Management

Commissioners, Trusts, Care Providers have a fundamental duty to establish and maintain an environment where the concerns about patient safety and care quality raised by clinicians or managers can be discussed openly and directly. Our hosted tech solution offers supported end-to-end alerts management to fulfill this duty.


  • Ensure duty of candour is observed by Healthcare Organisations
  • Complete solution including launch, uptake and tech support
  • Alerts Management System
  • Flexible to adapt with changing business processes
  • Trusted Custom Business Application over Microsoft compliant Dynamics CRM
  • Robust solution backed with Microsoft Reliable SLAs
  • Real-time reporting


  • Promote open culture through alerts reporting and reviews
  • Streamlined business processes for Alerts Management
  • Enhanced information management for improved productivity
  • PowerBI - Reporting and Dashboard for self-service Reporting
  • Meaningful relationships developed with stakeholders
  • Role based security access management (RBAC)

Want to make sure your organisation is commissioning the best possible services for patients, and that any quality concerns can be raised and addressed.

Solution & Supported Services

  • Intuitive End User Alert Form
  • CRM Solution Developed on Hosted Dynamics
  • Trusted and Compliant CRM Infrastructure
  • Reporting & Dashboards built on SSRS and PowerBI
  • Further Developments and Integrations available through APIs & SDKs
  • Internal Project Steer Group Engagements
  • Managed Technology Solution & Related Components
  • Back System Users Training & On-boarding
  • On-Going Support
  • Tailored to Meet any Unique Requirements
  • All Updates & Upgrades are Included

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